The people side of change · Key Person Coaching · Online
The change plan is sound.Nobody briefed the nervous systems.
The Ready Room is two short online blocks, one before a change lands and one after. They lower the fear and resistance that stall adoption, then measure whether it worked. Run by Klaus Muller, a veteran industrial psychologist registered with the HPCSA.
Pick the closest match. Each one points to a starting point, and the scoping call confirms it.
Two programmes
Two programmes. Both online.Both measured.
Both run on BWRT®, which works on automatic responses, so change doesn't rest on willpower. Each one ends with a number your organisation can see, and a privacy line your people can trust.
Programme 1The people side of change
The Ready Room
Don't let resistance derail your change.
Keep your change model. The Ready Room handles the part it can't reach: the fear and resistance that stall adoption, in two short online blocks powered by BWRT®.
Block A · Before the memo lands
Embracing the challenge of change, with a defence against the stress of the unknown.
Block B · After the dust settles
Standing your ground, overcoming mental blocks and building forward momentum.
Why “the Ready Room”?
A ready room is where aircrews are briefed before they fly and debriefed when they land. Your people are briefed like crew, not moved like cargo.
Starts with
An introductory session before anything else, to meet Klaus and raise any questions or concerns
Format
Online · cohorts of 4–10 · leaders one-to-one
You get back
Readiness before and after, in aggregate, and a one-page report
Price
R6 300 per block, per cohort R12 600 for both blocks
Neither is an EAP. Both are for specific people at specific moments.
Also available
Selection & Promotion Assessment
Assessment that stands up if it's challenged. A written report and a clear recommendation, online where the instrument allows.
Also available
Private Coaching Budget
Give your people a coach, not a referral. Each person books a block of three privately at therapy4work.com (R5 400). You set an annual cap and see only the invoice.
What we won't take on
BWRT® can't fix a bad decision.It can stop a good one being derailed by fear.
A broken process needs a process fix. We'll say so.
Bullying, harassment or discrimination need HR or a lawyer. We'll point you there.
Someone in crisis needs clinical care first. We'll help find it.
You'll know what happens next, what it costs and what you'll see, before anything starts.
01
Scoping call
A short online call to agree the change, the people and the timing. No charge.
02
Proposal
Fixed scope and a fixed fee, in writing.
03
Introductory session
Before any work starts, your people meet Klaus, he gets to know them, and they raise any questions or concerns.
04
Baseline number
People rate their readiness from 1 to 10 before anything starts.
05
The work
Online sessions, scheduled around the diary.
06
End number
The same rating, after the last session.
07
One-page report
What moved, in aggregate. Nothing anyone said.
What you get back
The one-page report
Rated by your people from 1 to 10, before and after. One page you can put in front of your exco.
Readiness before Block A
__ / 10
Readiness after Block B
__ / 10
People who took part
__ of __
Shared with you
Aggregate scores and themes
Never shared
Names, individual scores, anything said
Template. Your report carries your own numbers.
Private by design
What you see, and what stays private.
People book directly with Klaus, never through their manager.
Your organisation sees
What's needed to settle the invoice
Aggregate before-and-after numbers for group work
Session attendance, if agreed upfront
A one-page summary of themes, if agreed
Stays between your people and the psychologist
What anyone worked on
Individual scores and session content
Anything said in a session
Whether anyone was referred elsewhere
Who you'll work with
A veteran industrial psychologist, not a facilitator.
Klaus Muller is an industrial psychologist registered with the HPCSA, a coaching psychologist, and a BWRT® Advanced Practitioner and Master Coach. Industrial psychology is his home discipline, so he sees the work itself as part of the picture, not just the person in it.
He is also a quantitative researcher, which is why every engagement starts and ends with a number. He guest lectures in the Department of Economics at the University of Johannesburg.
South Africa's Employment Equity Act allows workplace psychological tests only when they're shown to be valid, reliable, fair to all employees and unbiased. We use only instruments with that evidence for the specific use.
Watch and read
See how Klaus thinks before you put him in front of your people.
Building a mentally healthy workplace in a high-pressure world
Soweto TV invited Klaus onto Sick Note, where host Ronald Abvajee asked him about workplace well-being, employee health and productivity, and what organisations can do in practice.
A short online call, at no charge. Bring the change, and we'll map where resistance is likely to sit and which programme fits. Or email this page to whoever owns the change.
